This week was a little different from normal. After the previous weeks poll on the biggest issue that you are having, I put together a five part mini series on treating toxic teammates. How did you like it? Each post is lengthy so I’ll just include parts of them and give you the link to see the whole one if you’d like.
I give you the Week In Review: “Treating Toxic Teammates”
Monday
The number 1 poll response was:
Negativity- Holding a bad attitude and spreading it to younger members of the department.
What to do?
Misery loves company. This is an unfortunate truth.
First things first though. Why does this person have a bad attitude?
The bad attitude came from a frustration.
A frustation in how somethings was done or is currently being done.
The person feels helpless and feels as though they have no control over the situation.
Finish reading the article below:
Tuesday
The number 2 issue on the poll was:
2.CHANGE a Technique or Task:That’s NOT how I learned it and we DONT do that way here (your New way … the modern way Your showing us)…!
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Most Dangerous Phrase: We’ve Always Done It That Way.
The real issue here is a person is being required to change instead of wanting to change.
Our job is to be competent in our skills.
When change comes about, guess what?
Finish reading the article below:
Wednesday
Issue:
3.Complacency- not being prepared physically and mentally and unwilling to do anything about it.
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Complacency sets in from lack of experience and discipline.
These are typically people who have had very few big calls. You know the ones. They are equipped to handle false alarms and general illnesses. They have not experienced a moment where not being prepared has hurt them.
Finish reading the article below:
Thursday
4.Lack of professionalism . AKA not knowing equipment on the truck. Not knowing how much hose we carry or what our nozzles are rated at.etc
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uh oh….
I have a confession to make.
When I first promoted to Engineer. I thought I was good. I knew where all the equipment was and could get the lines charges quickly.
However, looking back now, I was not as professional as I should have been. I pumped everything at 100 psi, I had no idea what GPMs I was giving people. I could start all the equipment but knew little on maintaining or troubleshooting the equipment. I would find problems and create work orders instead of trying to fix it myself first.
Finish reading the article below:
Friday
5.Lack of self pride/ station pride
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Well lets first ask ourselves “where does pride come from?”
Do you have pride?
Why?
I can tell you that I have pride.
I have pride because I enjoy what I do.
I enjoy what I do, because i’m good at it.
Pride comes from confidence.
Finish reading the article below:
John Lovato, Jr.
Author, Fix Your Firehouse
Creator, Company Officer Logbook
Founder, Brotherhood Coaching